Overview
Job Title: Telstra Retail : Customer Service & Sales Consultant
Locations: Telstra Store Northpark; City Cross Arcade Shop 47-49 Rundle Mall; Telstra Store Unley; Telstra Store Norwood
Employment Type: Part time
What You'll Be Doing
* Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the go-to tech expert by staying up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and excel by using consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and contribute by working closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Qualifications & Skills
* Great communication skills; you're natural at connecting with people and making their day better.
* Solution-oriented approach; you enjoy thinking on your feet and tailoring solutions for each customer.
* Sales drive; motivated to achieve and exceed sales targets and KPIs.
* Customer-facing experience; previous experience is a plus but not required—enthusiasm and a willingness to learn are valued.
* Resilience and positivity; a can-do attitude even when things get busy.
* Passion for learning; eager to grow and develop skills in a dynamic environment.
Salary & Benefits
* Salary: Plus 12% Superannuation; Plus 10% Variable Remuneration (eligibility, calculation and payment determined by plan rules)
* Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning; Future Ready program to build skills for career progression.
* Flexibility: Flexible working hours and supportive parental leave options.
* Other benefits: Generous discounts (Telstra services and offers with over 240 brands/partners); various leave options including paid parental leave and additional leave purchases; recognition programs and monthly performance rewards.
Note
Content reflects role responsibilities and related benefits as described in the job posting. Administrative or application-process information is not included.
#J-18808-Ljbffr