Job Opportunity
We are seeking a highly skilled and motivated Barista/Manager to oversee daily operations, staff management, and customer experience in our fast-paced cafe environment.
Responsibilities:
* Staff Management: Recruit, train, and schedule front-of-house staff to provide exceptional customer service.
* Supervision: Oversee daily shift operations, ensuring that high standards of quality and efficiency are maintained.
* Coffee Preparation: Prepare a variety of coffee beverages according to customer preferences and cafe standards, promoting excellence in every cup.
* Customer Satisfaction: Ensure guests receive a warm welcome and positive overall experience by providing prompt and attentive service.
* Inventory & Supplies: Monitor inventory levels, order supplies, and manage stock control for front-of-house areas to minimize waste and maximize profitability.
* Cash Handling: Process transactions accurately and efficiently, maintaining a high level of integrity and attention to detail.
Requirements:
* Leadership: Demonstrate strong leadership skills to motivate and manage the front-of-house team, fostering a culture of excellence and accountability.
* Customer Service: Provide outstanding customer service, responding promptly to guest needs and concerns, and resolving issues effectively.
* Problem-Solving: Possess the ability to handle unpredictable situations and resolve issues effectively, thinking critically and creatively to find solutions.