Outwood Park Medical Centre is a large GP Practice with a friendly supportive team of clinicians and administrative staff.
We are seeking a part-timeadministrator/coder/summariserto join our team working30hours per week over 5 days, Monday to Friday.
Applicants must be able todemonstrateexcellent I.T skills andstrong communicationskills with an ability to pay attention to detail.Previouscustomer serviceand administrationskills are desirable.
Applicants must be able to work both independently and as part of a team. They will need to be able to adapt to the day to demands of working in a busy general practice setting.
Main duties of the job
To carry outadministrative tasks in relationpatients which will includeproviding tests results for patientstosupportthe day-to-day running of the practice.
Receive,assistand direct patients in accessing theappropriate serviceor healthcare professional in a courteous, efficient way.
Provide generalassistanceto the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To work with the coding team processing paper and electronic post and coding this to the patient record.
Summarising of patient records.
About us
Outwood Park Medical Centre is a busy,forward-thinkingpractice and is part of the Brigantes Primary Care Network.
We are a friendly supportive team made up of five GP Partners,fiveSalaried GP's, three Advanced Nurse practitioners, three Practice Nurses, one Healthcare assistant in addition to Secretarial, Admin and reception teams.
We also have a range ofadditionalroles supporting the Practice including Pharmacists, Pharmacy Technicians, First Contact Practitioners, CareNavigatorsand a Paramedic
We are a training practice hosting trainee doctors and nurses and have an excellent reputation for providinga high levelof patient care with good access to appointments.
Job responsibilities
Administration
To have a thorough knowledge of all Practice procedures
To workin accordance withwritten protocols
Pulling/filing notes and update as necessary
Filingand codingpost in medical records
Photocopy as requested
Provide test results to patients.
Book appointmentswhererequired.
Computer
Registrations of newpatientscomputer data entry and medical records
Process patients change of address computer data and medical records (have knowledge of practice area)
Have working knowledge of telephone system.
Other tasksappropriate tothe role
Confidentiality:
In the course ofseeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and theircarers, Practicestaffand other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcareworkersor the business of the Practice may only be divulged to authorised personsin accordance withthe Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder willassistin promoting andmaintainingtheir own and others health, safety and security as defined in the Practice Health & Safety Policy to include:
Using personal security systems within the workplace according to Practice guidelines
Identifyingthe risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Usingappropriate infectioncontrol procedures,maintainingwork areas in a tidy and safe way and free from hazards
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients,carersand colleagues, to include:
Acting in a way that recognises the importance ofpeoplesrights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients,carersand colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings,prioritiesand rights.
Personal/professional Development:
The post-holder willparticipatein any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility formaintaininga record of own personal and/or professional development
Taking responsibility for own development, learning and performance anddemonstratingskills and activities to others who are undertaking similar work
Quality:
The post-holder will strive tomaintainquality within the Practice and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance theteamsperformance
Work effectively with individuals in other agencies to meetpatientsneeds
Effectively manage own time,workloadand resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognisepeoplesneeds for alternative methods of communication and respond accordingly
Contribution to the Implementation of Service
The post-holder will:
Apply Practice policies,standardsand guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person Specification
Experience
* Experience of working in a GP Practice
* Experience of coding or summarising
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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