Mullane & Lindsay Solicitors is a leading law firm in the Hunter, proudly delivering exceptional service to our clients since 1976. Our team is experiencing continued growth, which comes from our vast and loyal referral network and long-term clients. We are currently looking for a Reception Administration Assistant to join our Business Services team. This is an exciting opportunity to thrive in a busy professional services firm as the first impression for our valued clients. As a team committed to learning and growing, we want to support your career success.
Role Description
This is a full-time role primarily focused on managing the client experience at reception and over the phone. You will:
* Greet clients at reception with excellent front desk service
* Manage and direct incoming calls, emails and mail
* General office duties including but not limited to; data entry, processing invoices and client payments
* Manage meeting room booking requests and activity including setting up AV needs as requested
In addition to providing outstanding reception service, you will support the Business Manager's administration needs by:
* Maintaining accurate records in our practice management software
* Setting meetings and distribute agenda's
* Manage office communications via newsletters, maintaining the company website and social media and marketing as directed
* Supporting team events and engagement initiatives
* Collaborate as part of a firm wide support team by offering additional support as directed
You will bring to this role:
* A positive, can-do attitude, willing to balance multitasking and conflicting priorities with enthusiasm
* At least 3 years' experience in a similar role in reception and administration
* Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRMs to learn practice management software and business operations technologies
* Exceptional customer service skills with a high level of attention to detail and follow up
Mullane and Lindsay is committed to ongoing learning and development. This is a role where further career opportunities within the business are available. If you are ready to grow your career with us, then take the lead and apply now.