Retail operations management involves overseeing daily store activities, managing staff and volunteers, maintaining profitability, and exceeding customer expectations. A successful Retail Manager will contribute to the meaningful work of a leading charity retail brand by growing, developing, and empowering their team members.
Key responsibilities include managing all aspects of a retail operation, reviewing and monitoring pricing, visual merchandising, promotional events, and selling techniques to ensure sound business practices are adhered to and sales targets are achieved. Effective communication channels must be maintained within direct teams, regional support functions, and external stakeholders.
The ideal candidate will demonstrate a passion for the industry, have experience in retail management or hospitality management with a background in retail, and possess strong problem-solving and influencing skills. Proficiency in using retail business systems, POS, and Microsoft Office is also required.
A competitive benefits package includes NFP Salary Packaging, staff discounts, recognition and rewards platforms, 12 weeks paid parental leave, diversity and inclusive leave options, career development opportunities, flexible work arrangements, and a positive and inclusive team environment.