Client Account Manager Job Summary
Maintain exceptional relationships with clients and deliver high-quality account management services to meet their needs.
Main Responsibilities:
* Understand clients' business goals and risk management objectives, providing tailored support to ensure timely and effective service delivery.
* Initiate and track impending renewals, gathering critical information to secure favorable terms and enable timely order placement.
* Liaise with cross-functional teams to gather relevant market data and facilitate the development of bespoke market solutions.
* Design and implement customized wording products to cater to clients' specific requirements.
* Ensure seamless contract execution by incorporating agreed wording changes within contractual agreements.
* Support the creation of compelling presentations for new and existing clients, highlighting value-added services and competitive advantages.
* Prepare accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies, slips, wordings clauses etc) in accordance with client and market demands.
* Offer insightful suggestions on how cover can be enhanced to better meet clients' evolving needs.
* Oversee efficient closure of market documentation, ensuring compliance with Premium Payment Warranty provisions and contract certainty deadlines.
* Liaise with colleagues to facilitate insurance placements and drive business growth.
* Maintain accurate and up-to-date records using corporate document management systems, facilitating informed decision-making.
Requirements and Qualifications:
Prior experience in technical roles within the Lloyd's/London market insurance sector is highly desirable.
Proficiency in processing, slip production, or renewal experience is a significant advantage.