Overview
Join to apply for the Program Support Officer - Home Care Packages role at Gippsland Lakes Complete Health.
About Us
Gippsland Lakes Complete Health (GLCH) is a not-for-profit organisation that’s been helping East Gippsland residents to live well for more than 40 years. We’re one of the region’s most high-profile health and support service providers with more than 500 staff, 300 volunteers, and an annual budget of over $50 million. Our services are delivered through five locations in Lakes Entrance, Bairnsdale, Bruthen, Metung and Nowa Nowa, as well as via outreach to nearby and remote communities.
The Role
The role, under the supervision of the Home Care Packages (HCP) Program Support Team Leader and in conjunction with the Program Support Team, will be responsible for basic financial processes including accounts payable and reconciliation, phone support to HCP Clients and other administrative tasks as required. This position has a strong emphasis on attention to detail and working effectively with other members of the HCP Team and the Home and Community Support Unit and assumes shared responsibilities for the delivery of excellent services.
Duties
- Processing Accounts Payable and ad hoc reconciliation of financial transactions within the GLCH systems relevant to the delivery of the Home Care Package program.
- Provide an appropriate level of telephone-based customer service (friendly, supportive, and responsive) to clients of the Home Care Package program.
- Provide a range of accurate and timely administration duties including routine correspondence coordination, filing, and other general office duties as directed.
- Other tasks as directed by the Program Support Team Leader.
Skills and Experience
- Certificate III level or above in Administration or equivalent, or an equivalent combination of relevant experience and/or training relevant to administrative processes.
Benefits
- Competitive wages plus salary packaging.
- Salary packaging can increase take-home pay.
- Professional development opportunities.
- A large friendly and supportive team environment.
- Adaptable working arrangements.
Enquiries
Penny Cassidy
Ph:
Email:
To Apply
Upload your resume and a cover letter that addresses your suitability for the role. A separate document addressing the Position Requirements is not required.
Applications close: 2 October. Interviews will be held on Monday 6 October.
#J-18808-Ljbffr
📌 Program Support Officer - Home Care Packages
🏢 Gippsland Lakes Complete Health
📍 Bairnsdale