Role Overview
Reporting & Data Specialist in People Services team, empower leaders to make informed, data‐driven decisions through insights and dashboards.
Key Responsibilities
* Prepare HR metrics and reports that support consistent and informed decision making.
* Provide complex ad‐hoc reports and insights in line with business needs and SLAs.
* Collaborate with global and functional teams to standardise metrics and definitions.
* Benchmark business metrics against industry standards and compliance requirements.
* Support data‐driven projects and initiatives that enable timely decision making.
* Develop intuitive reporting interfaces and maintain clear documentation.
Qualifications
* Bachelor's degree in Analytics, Mathematics, Statistics, IT or equivalent experience.
* Strong understanding of SAP HCM data and reporting capabilities.
* Experience with BI and visualization tools such as Power BI, Tableau or SAP Analytics Cloud.
* Advanced Excel skills including Macros, VBA scripting and statistical analysis.
* Strong business analysis, problem‐solving and communication skills.
* Experience with SQL scripting, DAX, or predictive modeling (Python/R) is desirable.
Benefits
* Flexible hybrid working options
* Professional development and career growth pathways
* Access to wellbeing and employee assistance programs
* Supportive and inclusive work culture that values diversity
* Opportunities to collaborate with trusted leaders and global teams
* Long‐term career stability with government‐backed contracts
EEO Statement
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander peoples, LGBTQI+, veterans and people with disability. By joining Serco, you'll also have access to Employee Networks led by colleagues passionate about inclusion and belonging.
Our work touches the lives of millions across Australia, New Zealand and Hong Kong in Health, Defence, Maritime, Justice, Immigration and Community Services.
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