Keystar Autoworld is part of Inchcape Australia who are a leading player in the automotive services sector operating in the distribution, retail and logistics markets and specialise in the Kia, Subaru and Isuzu brands and more.
An chance has arisen for a Concierge to join our highly successful Service team at Rothwell.
Your duties and responsibilities will include but are not limited to the following:
Greeting guests with genuine warmth, making customers feel comfortable, as well as ensuring the maintenance of the customer lounge area and Service centre front desk.
Answering all calls into the service centre and managing the service desk administration
Booking in customer's services
Ensuring booking schedules maximise efficiency and make sure customers are well informed and up to date on any matters relating to their vehicle
Why join us?
Enjoy more time doing that you love with additional days off including an annual Wellbeing Leave and annual Volunteering Leave each year.
Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
To be successful, you will need to fulfil the following requirements
Previous experience in a concierge/administration role
Passionate about customer service
Experience in the automotive industry will be highly regarded
High level of organisational and planning skills
Strong interpersonal and communication skills
Proactive and motivated nature