* Great working environment
* Fantastic team
* Part time
Job Summary:
Be the first point of contact for Hertz Albury to our amazing customers. This role involves daily face-to-face, phone, and email communication. We focus on quick turnaround of vehicles and detailing to a high standard for re-renting.
About Us:
We are an award-winning car rental business based in Albury. Representing the world leader in car rental - Hertz, our team provides a service that is second to none. Our success has been built on our exceptional people who work together to achieve and provide our customers with the best product and experience. We are a part of the Jacob Group of Companies, a proud, locally-owned family business operating in the region for over 90 years. Our core strengths are family values, customer service excellence and our employees at the heart of our business.
About the Role:
Be the first point of contact with our customers via face-to-face, phone or email. We are looking for someone with high attention to detail, a sense of urgency, and who puts the customer at the centre of everything they do.
This is a part-time role - 25 hours per week.
Main Duties:
* Receiving bookings face to face, by email or by phone
* Entering bookings into our system
* Opening and closing rentals
* Detailing - vacuuming and washing vehicles
Requirements:
* Current driver's license – condition of employment
* Administration experience is beneficial but not necessary
* Computer literate – Word, CRM, email
* Excellent communication skills
* Customer focused
* Attention to detail
* National Police Check - or willing to undertake a police check
Culture:
Be a part of something big. Every role plays a part in the overall smooth operations of our business. We have a friendly and professional working environment where we support each other to be successful. We value honesty, integrity and hard work.
This is a brilliant opportunity for an individual passionate about customer service who wants a change from general retail or hospitality.
If this interests you – hit the Apply Now button