A leading not-for-profit organization in Caloundra seeks a Customer Service Team Lead to oversee its National Contact Centre operations.
In this role, you will be responsible for leading a team of Participant Support Officers, ensuring exceptional service delivery across multiple channels.
The ideal candidate has at least 2 years of experience in a similar role and a passion for supporting individuals.
This position offers competitive salary packaging and additional leave benefits, contributing to a positive work culture.
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