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Admin assistant/receptionist

Ballarat
Grampians Health
Admin Assistant
Posted: 18 May
Offer description

$29.57 per hour + salary packaging & super | Administration/Reception (Allied Health Program Assistant)

Permanent Full Time 40 hours per week with a monthly ADO (Accrued Day Off) | Monday – Friday 8:00am – 4:30pm or 8:30am – 5:00pm

(Part time applicants considered - minimum 30 hours/4 Days required)

About The Role

Looking for an administration role where no two days are the same? Join the Allied Health team at Grampians Health and play a key role supporting both patients and clinicians across a fast paced, supportive healthcare environment. This opportunity is ideal for someone who enjoys customer service, thrives in a fast‐paced setting, and takes pride in keeping things organised and running smoothly. This is a dedicated administration and reception role with genuine variety and opportunity to make a real impact every day.

As part of our friendly Program Assistant team, you will be the first point of contact for many patients attending Allied Health services at Ballarat Base Hospital and the Queen Elizabeth Centre (QEC). From reception and switchboard duties to appointment coordination, waitlist management and supporting clinical teams behind the scenes, you will play a key role in helping patients access the care they need. You'll be supported by an experienced and collaborative team, with ongoing opportunities to develop your administration and healthcare service skills.

A day in the life
* Greet and support patients, families and visitors
* Manage reception across multiple Allied Health services
* Operate the QEC switchboard and handle enquiries
* Coordinate appointments, bookings and waitlists
* Support clinicians with essential admin tasks
* Maintain accurate patient records and data entry
* Collaborate with a friendly, team‐focused workplace
Essential Skills & Experience
* Administration/reception/customer service experience
* Strong communication and interpersonal skills
* Excellent organisation and time management
* Ability to multitask in a fast‐paced environment
Desirable
* Experience in healthcare or medical administration
Culture & Benefits
* Flexible work arrangements and purchase leave opportunities
* Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
* Access to Fitness Passport membership
* Staff rewards and recognition programs
* Supportive team culture with opportunities for ongoing learning and development

Please note this is NOT an Allied Health Assistant (AHA) Role.

Applications deadline

Applications close 11:59pm on Sunday 24th May 2026. (Please note we are actively reviewing applications as they are submitted).

Legal Notices

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.

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