The City of Port Lincoln is seeking a Fulltime Community Safety Officer to provide the effective and effective delivery of high-quality regulatory services in animal management, parking, marina surveillance and general inspection.
What does this Position do?
The Regulatory Services team are Council's ambassadors, providing a range of high-quality regulatory services to our Community. Our customers are at the heart of our service and the team are committed to building the safety and wellbeing of our Community.
This position is an important role in the Regulatory Services team and will require:
Promotion, education, and enforcement of Council's regulatory services including; marine safety and surveillance, animal management support, parking, and general inspection responsibilities (e.g. litter and nuisance, permits, fire and emergency services).
Responsibilities / What this Position contributes to our Community
Support the Regulatory Services team to ensure our Community feel safe in their neighbourhood.
Educate the Community about parking requirements to ensure the City is accessible and safe.
Provide Marina management and monitoring services to ensure a safe, environmentally friendly and compliant workplace
Provide support to with Dog & Cat management in the Community
Provide advice to our Community on Local Nuisance and Litter Control to ensure they are informed on their responsibilities.
Be the face of Council and engage with our Community by providing valued Council services.
Key Objectives
Provide the efficient and effective delivery of high-quality regulatory services in animal management, parking, marina surveillance and general inspection.
General Inspectorate responsibilities include the provision of services including but not limited to the following:
Litter and Nuisance
By Law permit inspections and approvals
Marina Wharf surveillance
Enforcement of all relevant legislation including determining appropriate action, taking statements, preparing correspondence and reports, and initiating legal proceedings where necessary
Interpret and apply Acts, Bylaws, regulations, and policies relevant to the role
Prepare and process expiation notices including uploading of expiations, processing reminder and final notice, Fines Enforcement Unit notifications and general maintenance of expiations in accordance with Expiation of Offence Act. Provide site surveillance in the Marina to ensure commercial fishing compliance
Provide operational and maintenance activities support within the Marina
Use appropriate judgement to make decisions on expiation appeals in accordance with Reviewing Expiation Notices Guidelines within applicable delegations
Contribute towards the promotion of the image of the Council and maximise good public relations
Keep abreast of legislation updates, best practice, current work trends, identify opportunities and take action for improving the provision of regulatory services
Deliver educational programs to increase awareness and promote community safety
Assist with legislation under the Dog and Cat Management Act including seize, impound, and record any stray, lost or dangerous dog
Implement and monitor programmed parking services aligned to the Road Traffic Act 1961 and Australian Road Rules
Provide high quality customer service to City of Lincoln's external and internal customers in relation to Regulatory Services, in accordance with relevant legislation, Council's strategies, policies procedures and determined service levels
Build positive relationships with internal and external customers and partners, general public, other Councils, and other levels of Government
Resolve requests and complaints received through Council's Customer Service Request System and respond to requests in a timely manner
Investigate issues and make recommendations regarding action required to resolve them
Respond to written requests for information ensuring responses are accurate and timely
Reporting of incidents, near miss, injuries, property damage and identified hazards
Take reasonable care to protect their own safety and the health and safety of others
Follow reasonable instruction on health and safety and injury management
Actively participate in training and WHS programs as required
Be available for the after-hours roster during weekdays and weekends
Essential knowledge, skills and qualifications
Hold an unencumbered Australian driver's licence
Well-developed oral and written communication skills, including the demonstrated ability to negotiate and resolve conflict, and work effectively in a team environment under minimum supervision
Sound analytical and problem resolution skills
Ability to think logically and creatively to quickly understand the implications of problems
Use sound judgement and diplomacy when handling difficult situations
Time management and prioritisation of workloads
High levels of initiative and ability to work with minimal supervision
Knowledge and understanding of the use of personal computers and Microsoft Office Suite
Desirable knowledge, skills and qualifications
An understanding of and experience working in local government
Certificate IV in Local Government Regulatory Services
Ability to maintain positive customer relations in a regulatory environment
Experience and/or understanding of Records Management Responsibilities and Practices within local government
Demonstrated experience in dog handling and behaviour management
Working knowledge of the legislation, regulations, by laws and typical policies relevant to the position, in particular:
Dog and Cat Management Act
Australian Road Rules
Road Traffic Act
Local Government Act
Local Nuisance and Litter Control Act
Council By-Laws
Expiation of Offence Act
Fire and Emergency Services Act
Environment Protection Act
Other relevant and related legislation
Work Zone Traffic Management
Ability to provide good customer service in an environment where customers may be aggrieved
Experience in preparation of letters and documentation which meet the required standards in a regulatory and customer focused environment
Working knowledge of summary court procedures and the requirements with respect to presentation of evidence
Broad knowledge of the roles, services and functions provided by Council
Key performance indicators
Customer requests and complaints are responded to in a timely manner as per Council's policies and procedures
Records are entered and kept up to date in Councils records keeping system
Detailed notes are kept of all customer interactions
Ensure identified WHS responsibilities are being undertaken within required times
Position related KPI's will be set between employee and the manager
Applications close 5:00pm, Thursday 9th October 2025.
Applications will be assessed as they are received so apply today!
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📌 Community Safety Officer
🏢 City of Port Lincoln
📍 Port Lincoln