Position: Technical Business Analyst
Location: Melbourne
Duration: 6 months
Detailed Job Description
Key Responsibilities
Requirement Gathering & Analysis
* Collaborate with Product Owners to understand business needs and translate them into clear, structured technical requirements.
* Conduct workshops and interviews with stakeholders to elicit functional and non-functional requirements.
* Analyze impacted systems, data transfers, and integration points across platforms.
Documentation & Agile Delivery
* Create and maintain business requirement documents, process flows, and system impact assessments.
* Assist in generating Epics, User Stories, and Acceptance Criteria in JIRA.
* Ensure traceability of requirements throughout the delivery lifecycle.
Stakeholder Engagement
* Liaise with cross-functional IT teams (architecture, development, testing, operations) to validate requirements and solution feasibility.
* Facilitate prioritization discussions and help define deployment schedules.
* Act as a point of contact between business and IT during project execution.
Project Coordination
* Support sprint planning, backlog grooming, and release planning activities.
* Track progress, identify risks, and escalate issues to ensure timely delivery.
* Contribute to UAT planning and execution, ensuring solutions meet business expectations.
Data Analysis & Insights
* Perform data analysis to support business case development, requirement validation, and impact assessment.
* Work with data teams to extract, transform, and interpret data from various systems.
* Identify trends, anomalies, and opportunities for optimization using data-driven insights.
* Support reporting and dashboard creation to track KPIs and delivery metrics.
Technical Requirements
* Strong understanding of enterprise IT systems, including architecture, data flows, APIs, and integration patterns.
* Experience working with telecom/broadband platforms in NBN and understanding of technologies such as Fibre, HFC, Satellite, and Wireless.
* Proficiency in JIRA, Confluence, and other Agile delivery tools.
* Ability to interpret and document data mapping, system interfaces, and technical dependencies.
* Proficiency in SQL or other query languages for data extraction and validation.
* Experience with data visualization tools (e.g., Power BI, Tableau) is a plus.
* Understanding of CI/CD pipelines, DevOps practices, and release management processes.
* Exposure to cloud platforms (AWS) and microservices architecture is a plus.
* Ability to work with solution architects, data engineers, and test teams to ensure end-to-end delivery.
Top 3 responsibilities
* Should be able to understand enterprise IT systems, including architecture, data flows, APIs, and integration patterns.
* Work with telecom/broadband platforms and understanding of technologies such as Fibre, HFC, Satellite, and Wireless.
* Perform tasks in JIRA, Confluence, and other Agile delivery tools; data visualization tools
Must Have Skills: Technical BA (Telecom),