We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused **Security Officer**. Reporting to the Operations Manager, the purpose of the Security Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders.
**The Security Officer responsibilities include (but not limited to)**:
- Provide exceptional customer service to all stakeholders
- Conduct regular foot patrols of the site and its assets
- Perform unlock and lock up of access points within the site
- Monitor, control and maintain CCTV, access control and BMS systems
- Operation of fire systems
- Incident response, resolution, and reporting
- Management of contractors and visitors onsite
- Working within a team on a 12hr rotating roster
**Skills and Experience**
- Minimum 2 years security experience
- Qld Security Licence (Unarmed, Crowd Control & Monitoring)
- Current First Aid & CPR
- Current knowledge of work health and safety and risk management practices
- Knowledge of current industry standards and requirements
- Proven experience in emergency response procedures
- Highly developed customer service skills
- Excellent written and oral communication skills
- Previous experience in operation of systems within a Control Room environment (including but not limited to) CCTV, Access Control and BMS
- Proven ability to understand, interpret and follow policies, procedures, and instructions
- High level of computer skills (including all Microsoft products)
**Benefits and Culture**
- Supportive and inclusive culture focused on innovative service delivery
- A professional and safe working environment
- Access to employee benefits and entitlements
- An Employee Assistance Program (EAP) that is available to employees and their families
- Emphasis on learning and development
- Above award remuneration
Downer undertake random site drug and alcohol screening on a regular basis.