Add expected salary to your profile for insights.We are seeking a highly motivated, passionate, customer-focused, sales-driven individual to join the Casphone Rockhampton team as a Retail Assistant/IT Technician. The successful candidate will have experience working in similar industries, deliver world-class customer service, and provide support to management to achieve and exceed goals.Essential duties and responsibilities are, but are not limited to:Ensuring high levels of customer satisfaction.Ensure compliance with policies and procedures.Achieving sales targets and KPIs.Take ownership and find resolution for any customer complaints or unsatisfied customers and staff.Help manage and control all stock, ensuring quantity records are kept and stock orders are completed correctly and on time.You will need to possess the following:Excellent communication skills with a focus on customer service.High level of accuracy and attention to detail.A passion for sales and selling.An understanding of retail operations.Eager to learn new skills and implement what you’ve learnt immediately.Able to handle a fast-paced environment and culture.How do your skills match this job?Your application will include the following questions:Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Do you have experience in a sales role?How many years' experience do you have as a sales assistant?
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