Overview
Trading Support Engineer role open to candidates located in the APAC region. The position is part of Keyrock's Market Making Services engineering team, focusing on continuous improvement of trading infrastructure and system performance in a global fully remote environment.
Responsibilities
Monitor and support live trading systems across global crypto exchanges in real time
Act as first responder for production issues, escalating to dev/quant teams when needed
Investigate trading incidents, perform root cause analysis, and document findings
Manage deployments to support new features, coin launches, and exchange integrations
Manage exchange connectivity, APIs, and market data feeds to ensure stability
Build tools and frameworks to reduce operational toil and improve engineering efficiency
Collaborate with traders, quants, and engineers to optimise trading performance
Maintain runbooks and support tools for incident response and recovery
Contribute to postmortems and continuous improvement of reliability processes
Ensure adherence to product, risk, compliance, and security guidelines
Background & Experience
Technical Skills
Strong knowledge of Linux systems, shell scripting, and troubleshooting
Experience with Python and/or scripting languages for automation
Familiarity with trading systems, FIX / REST / WebSocket APIs, and market data feeds
Exposure to Risk Management concepts in a Market Making setting is a bonus
Understanding of networking fundamentals (latency, TCP / UDP, packet analysis)
Experience with monitoring and alerting tools (e.g., Datadog, OpenTelemetry, CloudWatch)
Proficiency in cloud and containerised environments (EKS, Kubernetes, Docker)
Knowledge of SQL for investigating trading and system data
Domain & Operational Skills
Background in trading, crypto, or financial markets; familiarity with exchange operations
Ability to quickly diagnose and resolve production issues under pressure
Strong incident management and postmortem analysis skills
Comfort working with traders, quants, and engineers in a fast-paced environment
Soft Skills & Competencies
Ownership & Reliability – Take full responsibility for your work. Deliver high-quality service, meet deadlines, and follow through on commitments.
Initiative & Problem-Solving – Approach challenges with a problem-solving entrepreneurial mindset. Make sound, independent judgments and drive solutions.
Operational Diligence – Ensure robust and reliable trading infrastructure while instilling confidence in processes.
Curiosity & Growth Mindset – Continuously seek to improve technical skills and stay ahead of industry trends.
Excellent Communication Skills with a team player mindset, collaborating within a fully remote global team.
Our Recruitment Philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. The ideal candidate is a crypto enthusiast who's driven, cooperative, acts with ownership and delivers solid, scalable outcomes.
Our Offer
A competitive salary package
Autonomy in your time management thanks to flexible working hours and remote work
The freedom to create your own entrepreneurial experience as part of a team pursuing excellence
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
#J-18808-Ljbffr
📌 Trading Support Engineer
🏢 Keyrock
📍 West Tamworth