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Community transport administration officer

Lismore
HART Services
Administration Employee
Posted: 18 December
Offer description

Community Transport - Administration Officer

Part-Time - 3 days per week (7 hrs per day)

SCHADS Award Level 3

A Caring and Fun Workplace

HART Services - a Not-For–Profit Community Transport Organisation

We are in the business of people. We work together with the members of our community assisting our clients with a variety of transport solutions, including attending medical appointments, social outings and shopping. Our work supports aged and other community members from diverse backgrounds, including people who may be socially isolated.

Are you:

· A team player?

· Caring, Respectful and work with integrity?

· Someone who likes to have fun while working within a small team which is part of larger community focused organisation?

· A person who would like to work in an organisation that values you, your personality and interests?

Then read on as this position may be what you're looking for.

We love people who bring their own "thing" — your interests, humour, and individuality are welcome here.

The Role:

This is a fast-paced and people-focused role, perfect for someone who enjoys variety and connection.

You will be:


• Answering phone calls, greeting walk-ins, and supporting referrals from clients and community partners.


• Working closely with staff and volunteers who pop into the office throughout the day.


• Helping coordinate daily, weekly and monthly transport schedules so our clients stay connected to their community.


• Collaborating closely with the Community Transport Team and colleagues across HART Services to ensure smooth communication, shared goals, and the best outcomes for our clients.

Don't worry if you're new to community transport — we'll train you. You'll receive supportive one-on-one training in:


• Our databases and scheduling systems.


• Phone and communication techniques.


• Policies and procedures to guide your work.

Why Join Us?

You'll be joining a caring, client-focused team that provides vital transport services to our clients — and you'll be supported every step of the way.

To apply for this position, please upload your application in SEEK following the steps below below.

Step 1 – A cover letter stating:

* Why you would like to be considered for this position
* How you can meet our performance goals of Caring, Honesty (genuine connection), Respect and Enjoyment (if you are having run, they will to).
* Any skills or experience you have that you feel would be suitable for this position. These could include:

* Administration or Customer Service including reception

* Communication with a broad range of people
* Computer /Mobile device skills
* Rostering / Organisational skills

Step 2 - Attach your resumé

Applications will close 12th January 2026

It is envisaged that Interviews will be held the week commencing 12 January 2026

Due to the Christmas closure, enquiries and requests for the position description for this position will be responded to from the week beginning 5th January.

Please leave enquiries with Liz, via the phone number or email below.

PH

HART services is an equal opportunity employer and values diversity

We encourage all community members to apply

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