Responsibilities
* Oversee Venue Operations: Manage the smooth running of the venue including customer complaints, delegation of roles, maintenance and solving day-to-day problems.
* Bar Maintenance and Improvement: Overseeing and collaborating with the bar manager to ensure high quality drink service. Understanding current market trends for alcoholic beverages and establishing strategic plans for sales improvement.
* Compliance Management: Ensure strict adherence to RSA regulations and compliance standards.
* Training and Coaching: Train and mentor staff to provide exceptional service and maintain high standards.
* Customer Service: Foster a welcoming atmosphere, ensuring patrons have an enjoyable and memorable experience.
* Financial Management: Monitor budgets, control costs, and maximise revenue generation opportunities.
* Team Leadership: Inspire and lead a team of dedicated professionals to achieve operational excellence.
* Reporting: Provide regular reports to the management regarding venue performance and customer feedback.
Requirements
* Minimum 2+ years of experience in a similar role within the hospitality industry.
* Solid understanding of compliance requirements within the pub/restaurant industry.
* Solid bar and alcohol knowledge.
* Exceptional leadership and communication skills.Proven ability to train and coach staff effectively.
* Experience in managing bars and bistros.
* Passion for delivering outstanding customer service.
* Must have valid RSA.
* Only applicants living in Australia with full working rights will be shortlisted for the role.
Company Benefits
* Career progression opportunities within our family‐owned company.
* Generous staff discounts for food and drinks.
* Supportive and team‐oriented work environment.
* Supportive management structure.
* Opportunity to make a significant impact on the community and the business.
Pay
$80,000.00 - $90,000.00 per year
Advantages
* Visa sponsorship
Experience
Management: 2 years (preferred)
Work Authorisation
Australia (required)
Work Location
In person
#J-18808-Ljbffr