Overview
Aruma is seeking a Contracts Administrator to provide nationwide support to the IFM team, ensuring all reporting and administrative requirements are met in collaboration with leadership, while maintaining exceptional customer service.
Responsibilities
* Manage accurate and timely contract data collection and reporting to drive continuous improvement.
* Produce reports for both customers and leadership teams, highlighting trends and compliance outcomes.
* Report on WHS matters and support a safe work environment across FM contracts.
* Coordinate job completion and invoicing processes to ensure efficient billing cycles.
* Support tender preparation and contribute to business development activities.
* Manage customer complaints with professionalism and clear documentation of actions taken.
* Promote inclusive culture and enhancing employer reputation for people with disabilities.
* Champion positive team engagement aligned with organisational values.
Qualifications and Skills
* Flexible and tech-savvy, with ability to adapt to evolving business needs.
* Sound project management and use of IT systems for business outcomes.
* Clear and adaptable communicator with negotiation strengths.
* Experience drafting professional business documentation.
* Valid NDIS Worker Screening clearance.
* Up-to-date COVID-19 vaccinations including booster.
* Familiarity with Urbanise FM software (field services module).
* Intermediate to advanced Excel skills.
* Contract and tender costing experience.
* Prior project management exposure is a plus.
What We Offer
* Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and an additional $2,650 for meal and entertainment expenses each year tax free.
* Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
* Work-Life Balance: Enjoy the freedom that fits your lifestyle, with options that put you in control.
* Supportive Team Environment: Focus on what you do best, with strong operational support behind you every step of the way.
* Incredible Perks: From professional development, Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
* A Culture Like No Other: Be part of a vibrant, positive work environment filled with a strong sense of community.
* Ready to join Aruma and advance your career and wellbeing.
About Us
Aruma is a leading Australian for-purpose, values-driven organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, Aruma supports over 5,000 individuals, employs more than 5,000 staff, and has an annual turnover of around $500 million. The organisation is undergoing significant transformation as the NDIS and related advancements reshape the disability support landscape in Australia. Aruma | Disability services. Putting you first.
Ready to make a change? Apply now
Please contact if you require further information.
Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.
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