Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Service Delivery Management: Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPIs (key performance indicators) are met or exceeded.Support and Collaboration: Supports business products by collaborating with vendors, customers, and internal support groups.Facility and Operations Management: Responsible for daily facility activities including government compliance, inbound receipts, kitting, order processing, procurement, inventory management, staffing, inspections, employee engagement, safety, security, profitability, etc.Financial Activities: Performs forecasting, allocations, adjustments, and creates annual business plans aligned with business and corporate initiatives.Customer Relationship and Improvement: Responsible for retaining and strengthening customer relationships, including face-to-face service, and identifying opportunities for efficiency and capability improvements.Support for Locations and Equipment: May support field stocking locations, agent locations across multiple geographies, and the provider network. May operate powered industrial equipment.Expertise and Supervision: Provides functional expertise, typically acquired through university education and experience. May supervise others in a 'player coach' capacity, focusing primarily on individual expertise.Job Knowledge and Routine Tasks: Applies knowledge of theories, practices, and procedures within the discipline. Performs routine assignments, resolves common issues, and proposes solutions based on analysis and experience. Shares information with team members and receives guidance regularly.Career Level: Entry-level to UPS’s professional career track, typically requiring a four-year degree or equivalent experience.Employee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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