Overview
Family Healthcare Support Worker - Regional Victoria
The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive". RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation. RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries. RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. For further information on RCH is available here.
Location: regional Victoria - Wodonga (Leneva), Albury (Howlong), Mildura (Irymple), Warnambool, and Tralalgon.
The Role
There are multiple casual positions available. The purpose of this role is to provide support to children with complex medical needs in their home environment or other appropriate settings. The provision of this support allows parents the time to rest and attend to other responsibilities whilst their child is safely cared for by a trained Support Worker. Care is delivered independently, often in the absence of parents in line with the child specific care plan. This care plan is developed in collaboration with the family, their medical specialists, and other members of the RCH team. We have a number of vacant hours across regional Victoria with various casual positions available pending location, availability and suitability to fulfil patient requirements. We are specifically seeking support workers to work in the following Council areas: Warnambool, Latrobe, Albury, Wodonga and Mildura.
The classification for the position is Home Care Employee Level 4 Year 1 (HCE41) ($38.34 per hour).
Responsibilities Include
Provide care dependent on the individualized patient needs as per the parameters in their care plan, which may include personal care, specific medical interventions, giving tube feeds and medications
If appropriate, support children to access activities, education, and community outings
Maintain the safety and well-being of the child as outlined in the child specific training manual and report any concerns to the parents
Be responsible for the safe management of equipment during shift times and report any concerns to the parents
Complete documentation of care delivered during support shifts as required
Establish relationships with child and family that recognise qualified boundaries
Skills and Experience
Strong ability to complete verbal and written assessments delivered in English
Ability to travel independently
Interpersonal skills and professional demeanour
Efficient computer skills and the ability to enter data accurately
Relevant qualification at nationally accredited certificate level 3 or equivalent
First Aid to a basic certificate level
Previous experience in supporting children with medical complexity
If this sounds like you, view the position description at the link provided in the original posting.
About the Family Healthcare Support Department
The Royal Children's Family Healthcare Support team is an evolving service which works in collaboration with the Complex Care Hub to coordinate the support component for eligible families. The purpose of this role is to provide support to children with complex medical needs in their home environment or other appropriate settings. The provision of this support allows parents the time to rest and attend to other responsibilities whilst their child is safely cared for by a trained support worker. Care is delivered independently, often in the absence of parents in line with the child\'s specific care plan. This care plan is developed in collaboration with the family, their medical specialists, and other members of the RCH team.
What We Offer
Amazing opportunity to make a difference in your community
Supportive office-based team and on-going training provided
Fabulous employee benefits including salary packaging and access to discounted fitness memberships
Other Requirements
Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Current NDIS Worker Screening Check, or willing to obtain
Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure
Application Process
To apply, you will need a resume outlining your skills, experience and suitability for the position in line with the requirements of the position description.
For information about this position, please contact Jessica Russo, Administration Co-ordinator on or
Why work at the RCH?
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the chance to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city. We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.
It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.
It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.
Are you ready to join our team?
Apply online by clicking on the "Apply" button.
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