About This Role
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles?
We are seeking an individual with a passion for assessing customer experiences and providing critical feedback to help luxury brands refine their services.
* This role involves stepping into the world of luxury, discreetly assessing customer experiences, and shaping the future of luxury experiences.
Your Key Responsibilities:
* Choose your assignments based on your personal preferences and profile.
* Visit luxury stores or evaluate online from the comfort of your home.
* Observe carefully, taking note of ambience, sales associates' behavior, and overall customer experience.
* Provide honest feedback through our platform, sharing your observations and insights.
About Our Company
We connect premium brands with evaluators across 70 countries. With expertise in CX retail and a commitment to redefining customer experiences, we're dedicated to helping luxury giants succeed.
Join us and enjoy the flexibility of working on the go with our mobile platform. Seamlessly manage missions, certifications, and feedback with ease.
Requirements
* Must be 18 years of age or older.
* Good understanding of the automobile industry.
* Passionate about automobiles and improving customer service and retail environments.
* Enjoy interacting with people.
* Have a keen eye for observing and noting various aspects of your shopping experience.
* Be willing to adapt to varying assignment types and industries.
* Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
What You'll Get Out of It
* This is a freelance, project-based position offering flexible working hours.