A leading automotive company in Australia is seeking a skilled customer service representative to oversee service orders and provide exceptional customer satisfaction. This role is perfect for those with a passion for the automotive industry, who possess excellent communication skills and are able to work in a supportive environment.
About the Job:
* Manage inquiries and answer technical questions regarding vehicle maintenance and repair
* Maintain high customer satisfaction scores by responding promptly to customer concerns
* Collaborate with a team of experienced professionals to deliver exceptional customer experiences
Requirements:
* High school diploma or equivalent
* Valid driver's license for travel between locations (if applicable)
* Excellent written and verbal communication skills
Additional Information:
* Work in a fast-paced environment with a focus on delivering exceptional customer satisfaction
* Develop strong relationships with customers to build trust and loyalty
* Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices