About Kollosche
Kollosche is a luxury real estate brand recognised for elite sales performance in its core Gold Coast market and an impeccable reputation that extends nationally. We are now entering our next chapter of growth: a highly selective multi-office expansion across South East Queensland, while continuing to strengthen the attributes that make Kollosche the first call for premium property.
Why this role exists — and why it matters
Kollosche is scaling with intent and discipline. This next phase involves entry into new prestige markets, the establishment of new offices, the attraction of top-tier agents, and the evolution of an operating platform that is more sophisticated, data-led and commercially rigorous than anything built to date.
Our approach to growth is deliberate and uncompromising. We will always choose to pause rather than proceed without the right people or values alignment. This is not conceptual growth or a strategy exercise — it is active expansion with defined timelines and clear commercial outcomes.
To support this, we are appointing a Chief of Operations & Growth — a senior leader who thrives in execution and brings growth strategies to life. This is a role for someone who is energised by scale, performance and precision; who thinks deeply about market share, revenue levers, operating cadence and organisational effectiveness; and who is equally passionate about identifying and partnering with the strongest talent in the industry.
This is a mission-critical role, working closely with the leadership team to execute Kollosche's growth strategy. You will partner with some of the most respected real estate leaders in the country and will be deeply embedded in both growth and operations to ensure outcomes are delivered.
This position sits at the intersection of commercial strategy, sales performance and operational excellence. You will design and implement systems that are practical, adopted and effective — particularly for agents and property managers — and translate into stronger pipelines, improved margins, faster cycle times and a scalable business that does not compromise on quality or brand.
The role
Strategic Growth & Market Expansion
* Co-create and own Kollosche's growth strategy alongside Michael Kollosche, Shane Smollen and the broader leadership team.
* Identify and prioritise target suburbs and corridors, supported by clear commercial rationale and sequencing.
* Lead new office launches end-to-end, including business cases, site selection, budgeting, recruitment ramp-up and go-live execution.
Commercial & Revenue Performance
* Increase revenue per agent while protecting margin integrity through pricing and fee model optimisation.
* Attract and integrate high-performing agents, both established and emerging.
* Refine commercial models to enhance profitability and performance.
* Interpret financial and operational data and act decisively.
* Design and deliver initiatives that drive measurable commercial impact.
Scalable Operations
* Partner with the leadership team to design and implement a multi-office operating model, including processes, service standards, dashboards and governance.
* Standardise the Kollosche operating framework across select locations to maintain brand and quality consistency.
* Create repeatable playbooks for office launches, agent onboarding and new market entries.
Talent, Partnerships & M&A
* Attract elite agents and teams aligned with Kollosche's luxury, high-performance ecosystem.
* Lead complex and sensitive negotiations to create commercially sound, mutually beneficial outcomes.
* Assess acquisition and partnership opportunities, including commercial evaluation and post-deal integration planning.
Technology & Data
* Champion productivity-enhancing platforms across sales and operations.
* Establish clear, accurate and aligned reporting that supports fast, confident decision-making.
* Maintain a strong focus on innovation, AI and efficiency-driven improvements.
Leadership & Culture
* Operate as a credible, composed and trusted leader for high-performing agents.
* Ensure all growth initiatives remain aligned with Kollosche's premium standards across every touchpoint and location.
What success looks like after 12–18 months
* New offices operational and performing in priority South East Queensland markets.
* Revenue growth achieved with margins protected and no unforeseen risk exposure.
* A repeatable, scalable playbook for expansion, talent integration and new market entry.
* Dashboards actively used by leaders, agents and property managers to manage performance week to week.
Your background
* Senior leadership experience within real estate or a comparable high-performance sales environment.
* Proven success scaling multi-office operations, ideally within luxury or premium segments.
* Strong commercial acumen, with financial insight underpinning decision-making.
* Experience leading expansions, partnerships or acquisitions through to integration.
* A track record of building practical systems and processes that are adopted and sustained.
* Credibility with top performers, with fluency across sales, operations and finance.
How you operate
* Highly commercial, with a clear understanding of revenue drivers and cost discipline.
* An execution-focused operator who converts strategy into action, accountability and visibility.
* Decisive yet measured, balancing pace with brand preservation.
* Low ego, high accountability, and outcomes-driven.
* A clear and confident communicator who aligns stakeholders without unnecessary theatre.