Burdens supports plumbers, builders and renovators with quality plumbing, bathroom and building products coupled with expert and friendly service.
We are looking for an experienced and motivated Branch Manager to lead our Officer Branch. This is an exciting opportunity for a customer focused leader who is passionate about driving business growth, developing strong teams, and building lasting relationships with customers and key stakeholders. In this role, you will oversee branch operations, champion exceptional customer experiences, and identify opportunities to grow sales while contributing to the ongoing success of the business.
What will your day look like?
* Manage sales, profitability, inventory management, customer service, logistics
* Develop and implement strategies to achieve/exceed sales targets
* Train and motivate staff to deliver exceptional customer service
* Drive employee performance and provide regular feedback
* Ensure compliance with OH&S, company policies and procedures
* Handle customer inquiries or complaints in a professional manner
* Maintain a clean and organized store environment
* Identify operational deficiencies and implement plans for improvement
What are we looking for?
* Prior industry experience is essential
* Strong leadership skills
* Proven sales ability with growth mindset
What we offer
* A competitive salary package plus bonus
* No weekends | Monday to Friday
* Flexible weekly roster
* Generous company product discounts
If you are interested in learning more, contact Heather on 0478 271 197 or if this sounds like the role for you, send through your application.
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