Restaurant Operations Manager
Job Description:
This role involves leading a team of enthusiastic staff members and ensuring that our customers receive the highest level of service. You will oversee the daily operations of the restaurant, including managing inventory, scheduling staff, and maintaining facilities.
The Role:
* Assist in all aspects of managing the restaurant, including but not limited to staff management, food safety, customer service, inventory management, and financial performance.
* Train and supervise staff, ensuring that all employees are properly trained in company policies and procedures.
* Maintain food safety and sanitation standards, as well as local, state, and federal regulations.
* Manage inventory levels and order supplies as needed to ensure efficient operations.
* Develop and implement strategies to improve sales and customer satisfaction.
* Handle customer complaints and resolve any issues in a timely and professional manner.
* Manage employee scheduling and ensure that all shifts are covered.
* Assist in the development and implementation of marketing and promotional activities.
* Maintain a clean and organized restaurant environment.
Requirements:
We are seeking an experienced and hands-on individual with a minimum of 2 years of experience in a management or supervisory role in the restaurant or hospitality industry.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
* Knowledge of food safety and sanitation regulations.
* Ability to work flexible hours, including evenings and weekends.
* Excellent customer service skills.
Benefits:
Burger Urge offers generous employee discounts on all menu items and merchandise, as well as growing opportunities for advancement within the company.
What We Offer:
A dynamic and fast-growing restaurant chain with a passion for burgers, offering a positive workplace culture and opportunities for growth and development.