Field Supervisor or General Manager
Status: Full-time, Regular position
Location Name: Barlow - SLC
Location Address: Salt Lake City, UT
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support, and an opportunity for unlimited professional growth.
Join us and become an EXPERT!
Service Experts Company Perks and Benefits for YOU
1. Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
2. Our Top Technicians earn over $100,000
3. Generous PTO provided
4. 20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
5. 25 paid days off after your 2nd year of employment
6. No layoffs during “Slow Season” due to our extensive customer base
7. Ample career-growth opportunities available across the U.S.
8. Company-sponsored Vision Insurance programs
9. Company-provided smartphone, tablet, uniform plan, and tool replacement program
10. 401(k) Retirement Savings Plan with attractive company matching contributions
11. Company-paid employee Life Insurance with options for you and your family!
12. Short-term and Long-term disability insurance options
13. Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Position Summary
Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning.
Key Responsibilities
1. Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home.
2. Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications.
3. As needed, performs limited diagnostics.
4. Designs, fabricates, and installs various ducts and duct fittings as required.
5. Performs start-ups on air conditioning and heating systems and other components.
6. Delivers excellent customer service and sustains high levels of customer satisfaction.
7. Promotes products and services to the customer.
8. Responsible for delivery and removal of equipment needed to complete the installation work.
9. Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for.
10. Completes all paperwork in a neat, accurate, thorough, and timely manner.
11. Represents the company professionally, honestly, and ethically in all business matters and concerns.
12. May be responsible for completing material requisition forms and related administrative activities.
13. Assists the Field Supervisor or General Manager with site supervision, planning, and estimating.
14. Trains other installers in technical skills and company procedures, as assigned.
Health & Safety Roles and Responsibilities
1. Reports any unsafe acts, conditions, and hazards to direct supervisor/manager immediately.
2. Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s).
3. Complies with the general rules as prescribed by company program(s) procedure(s).
4. Participates in any safety initiatives, teams, or committees.
Desired Skills and Qualifications
1. High school diploma or GED with additional training and 5 plus years’ experience in HVAC technical training certification required.
2. Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
3. EPA and safety certifications required.
4. Proficient in the fundamentals of operational functionality of heating, air conditioning, and ventilation equipment.
5. Effective communication skills to communicate with customers and resolve issues.
6. Valid driver’s license with acceptable driving record.
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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