Implementation Expert
We are seeking an experienced sales individual to serve in our Index business, which creates and distributes intellectual property through various indexes.
This role involves managing the success of entire solution delivery, requiring strong project and stakeholder management skills and a problem-solving mindset. You will present capabilities to internal and external stakeholders from both technical and functional perspectives.
As an implementation expert, you will work closely with product solutions and delivery teams to ensure excellent collaboration between clients, sales, product managers, technology, marketing, and other stakeholders to deliver complex solutions effectively.
Key Responsibilities:
* Manage Functional and Technical Requirements: From initial scoping to end solution delivery with clients and pre-sales consultants.
* Client Engagement: Meet clients regularly in face-to-face meetings, with potential for travel.
* Collaborate with Teams: Work directly with product, development, and technical delivery teams to define and build solutions.
* Data and Services Deep Dive: Engage with all parts of data and services, including research analysis.
* Skill Development: Enhance your communication, technical skills, and understanding.
Implementation Objectives:
* Stakeholder Collaboration: Work with product, data, and technology teams to define and document detailed business and technical requirements, supporting pre-sales consultations.
* Project Management: Apply agile methodologies to ensure best practices and excellent service throughout the delivery cycle.
* Communication: Provide clear project status updates to stakeholders, managing scope, schedule, quality, and risk.
* Decision Facilitation: Facilitate decision-making, assess trade-offs, and define optimal solutions fulfilling client needs.
Our hybrid work environment offers opportunities for remote work combined with in-person collaboration at least three days per week. Additional benefits are available to support flexibility, and tools are provided for meaningful engagement with our global team.