Job description
This is a Part-time (0.6 FTE) permanent role 21 hours/week. Available for immediate start.
Remuneration and Benefits
* Level 4 SCHADS Award.
* $88,106.20 - $92,729.00 per annum excluding 12.75% superannuation and attractive salary packaging options ($52,863 - $55,637 per FTE).
* Four weeks of annual leave per annum plus leave loading.
* First Nations staff will be entitled to the colonial loading 4% on top of their base salary.
* Two weeks paid leave during the Christmas closure.
* All employees are eligible to salary sacrifice a portion of their base salary (up to $15,900).
An OPPORTUNITY to Make a difference
Caxton Legal Centre is a community legal centre whose purpose is to promote and protect human rights in Queensland through access to justice. Caxton provides accessible legal information so people know their rights and can prevent or respond to legal problems. Prioritising those who experience disadvantage, trauma and marginalisation, Caxton provides free, high-quality legal assistance and social supports. Caxton advocates for reform to unfair laws, policies and systems. Working collaboratively with volunteers and community partners, Caxton reaches underserved populations. We do all of this to create a more just and inclusive Queensland.
This is a paralegal and intake worker role. In the intake role they are responsible for direct client communication, obtaining initial client information, triaging client need, facilitating access to services, making appointments, liaising with service stakeholders (including courts) and providing tailored legal information and referrals. In the paralegal role they are responsible for supporting the lawyers and social workers with legal/advocacy tasks (eg: drafting documents/letters, preparing briefs, court assistance), legal and policy research, practical and administrative assistance.
This role supports the Public Law and Community Rights team.
Key accountabilities
The role of the Paralegal and Intake Worker includes:
* Conduct intake processes to build client rapport, identify client need, assess against eligibility criteria, triage for appropriate service access, book appointments, take instructions and provide tailored information and referrals.
* Liaise with key stakeholders in support of the client accessing the Centre’s services.
* Provide paralegal supports to the lawyers and social workers including by assisting with legal/advocacy tasks, providing court assistance, undertaking legal and policy research, providing practical assistance as they deliver services to clients.
* Undertake administrative tasks including data entry, file management, conflict checking, monitoring an email inbox.
* Provide community education support including assisting with preparing CLE resources, attending CLE sessions and providing legal information.
* Provide administrative supports across Caxton’s teams as required
Essential requirements
* Strong communication skills, particularly in obtaining information from clients
* A good level of computer literacy and competency in major administration software packages such as Microsoft (Outlook, Excel, Word) and SharePoint
* Good organisational and time management skills
* Ability to appropriately deal with sensitive and highly confidential information with a high level of tact, discretion and judgement
* Some evening work may be required
* Depending on health laws and regulations, vaccinations can be mandatory in order to work with vulnerable clients and/or be in the workplace. For example, some clients live in residential age care facilities which at times are required by law/regulation to ensure visitors are vaccinated and wear personal protective equipment.
A position description is attached.