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Social media manager

Sunshine Coast
Knobby
Posted: 25 June
Offer description

We're Knobby. And we're not here to blend in.

Bold underwear. Bolder content. Even bolder culture.

We're proud to be named one of AFR's Best Places to Work 2025, and now we're looking for a creative powerhouse to lead our social and content frontier.

As our next Social Media & Content Manager, you'll lead with originality, energy, and intent; delivering strategy-driven, brand-aligned, emotionally engaging content that drives real community connection and commercial impact.

This isn't a scheduling gig. This is a storytelling, trend-riding, voice-defining role made for someone who lives and breathes social, owns their creative vision, and wants to build something unforgettable.

Your Mission

Create and execute a multi-platform social media strategy that connects, captivates, and converts, turning Knobby's brand moments into community movement and audience growth and to help Knobby stand out as the most creative, talked-about underwear brand in the world, one killer campaign at a time.

What You'll Be Doing:

Strategy & Planning

* Develop and own Knobby's organic content and channel strategy across Instagram, TikTok, Facebook, YouTube, LinkedIn, X, and emerging platforms
* Design short- and long-term content plans aligned with our brand, product, performance media, and growth goals
* Set and track measurable KPIs across reach, engagement, video views, and community growth
* Collaborate across teams (Product, Growth, Ecomm, PR, SEO) to ensure content aligns with key business initiatives

Content Development & Execution

* Ideate, storyboard, script, shoot, and edit social-first video and static content that makes people stop scrolling and take notice
* Manage the end-to-end content production process—from planning and briefing to delivery and publishing
* Maintain and optimise a consistent weekly/monthly content calendar in collaboration with internal stakeholders and external contributors
* Capture behind-the-scenes moments, product development journeys, athlete spotlights, and campaign activations that elevate storytelling
* Work with our ambassadors, content creators, UGC and Knobby staff to create thumb stopping, thought provoking content
* Collaborate across departments to uncover and tell meaningful stories from all areas of the business, including retail, logistics, product, and leadership
* Maintain strong narrative and emotional storytelling, even in fast-paced, real-world environments, ensuring content aligns with Knobby's tone and values.
* Continuously evolve the visual style, tone, and format of Behind the Brand content to keep it fresh, relevant, and authentic

Creative & Production

* Lead and/or attend content shoots and events; scout, brief, and direct photographers, videographers, talent, models and creators
* Produce real, raw and unfiltered content that highlights the Knobby culture and community
* Film and edit long-form, short-form, reel-style, and reactive content using tools like Adobe Premiere Pro, CapCut, Final Cut, Canva- you'll know what you need
* Produce standout content – Film, edit, and repurpose short-form, long-form, and reel-style videos as well as create static posts

Influencer & Creator Partnerships

* Identify, recruit and manage a network of content partners, influencers, creators, athletes and ambassadors with our Partnerships Manager from outreach to final deliverables across relevant touch-points.
* Create clear briefs, content KPIs, and performance metrics for each partnership
* Source and amplify UGC and customer stories that reflect the Knobby vibe and build authenticity

Community Engagement

* Be the voice of Knobby across all platforms, nurturing a two-way dialogue with our audience, this will be together with our Community and Partnerships Manager
* Lead community conversations, advocate for brand values and protect tone, voice and identity at all times
* Monitor and moderate comments, DMs, and tags to spark conversation and grow community and create content opportunities
* Maintain consistent tone of voice and brand identity across every post, story and caption
* Connect with other like minded brands to drive audience growth and engagement

Photoshoots & Content Production

* Attend shoots and events to maximise content opportunities.
* Contribute to planning and creative direction, scout and brief photographers or creatives, and ensure all content aligns with brand and campaign goals

Data & Performance

* Track and analyse platform insights to understand performance across content types, channels, and campaigns
* Use performance data to optimise future strategy, content formats and posting rhythms
* Regularly report on metrics and make data-informed creative decisions

Content Team Leadership & Growth

* As Knobby scales, help grow and shape the content team and function
* Mentor junior creatives and freelancers to maintain a high-performance, collaborative environment
* Contribute to workflow development, team rituals, and creative culture

Future-Proof Brand Creative

* Develop a long-term creative roadmap aligned with digital culture, consumer behaviour, and platform shifts
* Pitch bold new ideas that push boundaries and keep Knobby original
* Stay tapped into creative and cultural trends, bringing partnerships and talent to fuel evolution

Cross Functional Collaboration

* Collaborate across teams, from customer care to eCommerce & campaign managers – to amplify content that supports wider brand and business objectives.
* Contribute to cross-team initiatives that blend creativity and commercial impact.
* Champion creative ideas that support business objectives, not just brand aesthetics

What We're Looking For

You Are:

* A creative strategist who understands content that performs and why
* A visual storyteller with the technical skill to shoot and edit content yourself
* A trend-tracker and quick mover who doesn't just react to trends but helps shape them
* An independent operator who owns your roadmap but collaborates deeply with the team
* A natural communicator with a bold, energetic voice that reflects the Knobby brand

Your Toolkit:

* 5+ years in content marketing, social media, or brand storytelling
* Platform fluency: Instagram, TikTok, Facebook, YouTube, and LinkedIn
* Strong technical chops in: Adobe Creative Suite, CapCut, Canva, Final Cut Pro
* Proven experience managing influencer/creator partnerships
* High competency in community management, analytics, and channel growth
* SEO understanding for social content and metadata
* Bonus points: experience integrating social into paid strategy or digital performance channels
* Experience working in or around eCommerce, lifestyle, or fashion brands is a major plus

What You Get

* A real seat at the table: This isn't a filler role: it's central to our growth
* Full content and brand storytelling ownership
* Access to a brand new in house photograph studio
* Collaboration with an award-winning, high-performance team
* Creative freedom, high trust, and space to test, learn and lead
* Profit share eligibility after 6 months
* Dog-friendly Sunshine Coast HQ
* Free gym membership, breakfasts, stocked beer fridge, kombucha & barista coffee
* Merch perks, including access to exclusive drops and collaborations
* Premium Calm App subscription
* Access to some of Australia's most exciting cultural events
* Travel opportunities for events, content creation and ambassador shoots
* Most importantly, you'll be part of a brand that puts fun, creativity, and culture at the centre of everything we do

We are open to candidates outside of the Sunshine Coast with a Hybrid model of work. You will be required to be on location at our very cool HQ in Chevallum as part of your routine.

Final Note- for now..

We're not just building content; we're building community, momentum, and cultural relevance.

If you're ready to shape one of Australia's most exciting lifestyle brands through social-first storytelling, we want to meet you.

Show us what you have creatively when applying- stand out, like the content you create.

No Agencies, we've got this

#J-18808-Ljbffr

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