Delivering Exceptional Client Experiences
We are dedicated to making a positive difference in the lives of our clients. As a key member of our team, you will play a vital role in delivering exceptional service and support.
Key Responsibilities:
* Welcome and manage client interactions for optimal outcomes
* Schedule and confirm appointments for our clients
* Provide administrative support to clinicians (audiologists/audiometrists)
* Efficiently manage day-to-day operations, including opening and closing procedures
* Manage phone calls and email inquiries
* Billing clients correctly and handling payments
* Learn and competently use various software applications
Our Offerings:
* Competitive remuneration package
* Salary packaging options
* Access to discounts from retailers across Australia
* Generous employee discounts on products
* Employee assistance program (EAP) and wellbeing centre
* Professional development opportunities
* A values-driven and people-centered work environment
* Being part of a dynamic and supportive team
* A rewarding role with purpose and meaning
If you are passionate about delivering excellent client experiences and making a difference, we encourage you to apply for this opportunity.