Graphic Service Operator
* Temporary, full-time opportunity for up to 12-months, Maternity Leave cover with potential for extension
* Grade - Graphic Service Operator Class 1 (GSO1)
* Salary range - Base Salary $84,659 up to $103,089 plus Super + leave loading
* Bathurst location - in office presence required
About the team
The Design & Communication team provide a range of services from graphic design/desktop publishing and imposition layout for print work, to lithographic plate production. Our State‐of‐the‐art computer‐to‐plate (CTP) workflow and colour management systems mean proofs and plates can be produced in less than an hour with 100% consistency. The Design & Communications team delivers both softcopy and hardcopy products including scanning, digital prints, poster/display prints, factsheets, brochures, and reports. As well as web design, video, and photography services. With an in‐house print team, the Design & Communication team work closely with Press Room staff and clients to ensure expectations are met in both hardcopy and digital products.
We are seeking an individual with a positive can‐do attitude, who demonstrates initiative, collaboration skills, attention to detail and a commitment to consistently raising standards in this fast‐paced environment.
About the Role
An exciting opportunity has arisen for a Graphic Designer to join our warm, fun, and friendly Design & Communications team within Spatial Services, a division of the Department of Customer Service (DCS). The Design & Communications team plays a pivotal role in DCS. In addition to its core responsibilities of providing graphic design, desktop publishing, and digital/inkjet printing, the unit works closely with DSC Branding in providing advice and support in the application of NSW government branding guidelines. To this end the Design & Communications team operates across DCS to ensure effective communication and high‐quality materials are consistently delivered across government.
* Delivering production operations across graphic design, pre‐press and digital printing
* Producing graphic design outputs, imposition layouts and print‐ready materials
* Operating CTP (computer‐to‐plate) imaging technology, plate making and scanning processes
* Supporting web design and content editing activities
* Designing artwork and preparing page impositions and layouts for print and digital channels
* Manipulating images and creating accessible, high‐quality design solutions
* Communicating effectively within a fast‐paced environment while meeting quality and delivery standards
* Applying innovative solutions to challenges across design, print and digital delivery
* Providing limited leadership and guidance to others, with shared responsibility for outputs
To be successful in this role you will demonstrate
* Highly proficient skills with Adobe Creative Suite on MAC platform and graphic design techniques
* Ability to apply and follow NSW Government brand guidelines while providing advice and direction
* Competency in layout and pagination techniques used in the print industry
* Competency in digital printing and product output
* Knowledge of Trendsetter Computer‐to‐Plate (CTP) system (or equivalent)
* Experience in proofing system devices, colour profiling and colour management
* Ability to work in a close‐knit, dynamic team environment with strong time management and problem‐solving skills
* Outstanding communication skills with strong attention to detail, enthusiasm, and a willingness to learn
* Experience in digital photography, web design/maintenance and video production
* Strong ability to develop and maintain robust relationships, and collaborate effectively with internal and external stakeholders across all levels of seniority
* Ability to mentor and train staff and apprentices
* Competent skills and experience in high‐end scanning operations
Desirable qualifications
* Certificate III in Printing & Graphic Arts discipline or equivalent qualification (Pre‐Press, Electronic Publishing)
* Relevant Australian Qualifications Framework Certificate III or higher
* A tertiary qualification or industry experience in graphic or web design
* TAFE NSW Design Certificate III for Graphic Artist (or higher)
* TAFE NSW Associate Diploma in Photography or equivalent
About Spatial Services
Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales. Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying, and mapping. Spatial Services' provides land information services to individuals, businesses, government agencies and non‐profit organisations throughout NSW, Australia and internationally.
How to apply - what we need from you
To apply, please review the role description and apply by submitting an up‐to‐date resume (max 5 pages) and cover letter (max 2 pages) which includes your responses to the following pre‐screening focus question. Your response should be limited to approximately 600 words as relevant to the role.
* Give an example of a graphic design related project you have played a role in successfully delivering. In your response clearly describe the role you played in that project including the situation, task, actions, and result.
For enquiries regarding this position, please contact Andrew McRobert via Andrew.McRobert@customerservice.nsw.gov.au.
Closing Date: Thursday 16th April 2026 @ 9.59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact amy.vierboom@customerservice.nsw.gov.au or 02 9494 8351.
Desired Skills and Experience
Adobe Creative Suite (Mac), graphic design, NSW Government branding guidelines, layout and pagination, pre‐press, digital printing, print production, Trendsetter CTP (or equivalent), colour profiling, colour management, proofing systems, image manipulation, accessible design, digital photography, web design and maintenance, video production, high‐end scanning, stakeholder engagement, collaboration, communication, attention to detail, time management, problem solving, mentoring and training.
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