Credit Operations Team Managers are pivotal to achieving optimal reconciliation of intermediary accounts and collection of debts. The team lead must drive performance against service targets, reviewing and enhancing team output, and developing capability through coaching and training.
Key Responsibilities:
* Drive the team in ensuring timely reconciliation of intermediary accounts and debt collection.
* Enhance performance by reviewing and improving team output, and developing capability through coaching and training.
* Develop solutions to meet operational challenges.
* Ensure compliance with relevant industry standards and regulations.
The ideal candidate will have significant experience in insurance, underwriting, or credit operations, gained in a complex organisational setting. They will also possess strong leadership skills, including planning, prioritisation, task organisation, and resource management.