* Women's and Children's Health Network, Paediatric Admissions and Paediatric Emergency Clerical Services, North Adelaide 5006
* Salary – ASO4, $76,561.00 - $80,256.00 + 12% Superannuation and Salary Sacrifice Benefits
* Full Time, Ongoing/Permanent
About WCHN
Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
* Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
* Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
* Free public transport to and from the Women's and Children's Hospital for SA Health metropolitan hospital staff (excludes network community sites).
* Support for you and your family via our Employee Assistance Program.
* Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
About the role
The Administration Manager leads Paediatric Admissions and Emergency Clerical Services, ensuring high quality data input, secure patient information, effective rostering, and strong complaint resolution. The Manager continuously supports the Administrative Officers while also supporting continuous service improvement.
Key duties of the role
* Resolving difficult enquiries and customer complaints.
* Acting as patient advocate in relation to administrative issues.
* Develop strategies and promote initiatives that streamline the admission process.
* Ensure patient information is updated accurately and in a timely manner.
* Prepare fair and equitable staff rosters.
Skills and Experience
* Experience in staff management, leadership, and performance development.
* Significant experience in implementing and managing staff rosters.
* Proven ability to lead and motivate staff working in a high-pressure environment.
* Ability to communicate clearly with a range of internal and external stakeholders.
* Demonstrated ability to work autonomously and prioritise own workloads.
Enquiries can be directed to
Jessica Buckham
Service Development Consultant
8161 7249
***************@sa.gov.au
Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.
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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Friday 27 February 2026 at 11:55pm