Eligibility : Open to everyone.
Ongoing, full‑time vacancy.
The Information Systems and Technology (IS&T) Service supports the frontline policing and corporate operations of SAPOL through the provision of ICT infrastructure and communication platforms, operational software applications, and support services. The Service is responsible for driving the ongoing evolution of ICT capability across SAPOL, through the delivery of high‑quality ICT change programmes.
The Service is structured across four core pillars: Strategy, Innovation and Engagement; Program Delivery; Operational Services; and Security and Assurance.
* Strategy, Innovation and Engagement
* Program Delivery
* Operational Services
* Security and Assurance
The Customer Service Branch is part of the Operational Services stream and provides a range of services to assist all SAPOL staff in effectively undertaking their role. The Branch provides an efficient customer interface, ensuring users' problems are resolved, or assigned to the appropriate area within IS&T for resolution. It also provides equipment such as computers, radios and other devices to SAPOL and supports users of operational applications and technology.
The Desktop Support Technician is responsible for contributing to the provision, installation and support of hardware and software relating to end‑user devices including desktop and laptop computers, peripherals, licenced applications and mobile devices. The Desktop Support Technician works closely with other team members to provide a quality IS&T service to SAPOL.
Special Conditions
* The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
* The incumbent may be assigned to other duties at this remuneration level or equivalent.
* Some out of hours work and intra / interstate travel may be required.
* The incumbent is required to participate in SAPOL's iEngage programme.
Salary
ASO3 - $67,589 - $72,033 per annum.
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