Overview
Fleet Assistant – Mazda/MG/Isuzu/Suzuki Doncaster, VIC
* Access hundreds of discounts using our exclusive reward platform
* Plenty of growth, manufacturer training and opportunities available
* Guaranteed weekly base earnings + healthy commissions + car
About the opportunity
Step into an exciting opportunity as a Fleet Assistant, playing a key role in supporting our high-performing Fleet team across Penfold Motor Group. Based in Doncaster, you\'ll help deliver an exceptional customer experience across multiple brands, working closely with Fleet Management Organisations (FMOs), brokers, and valued clients.
Responsibilities
* Prepare accurate and timely vehicle quotations aligned with current pricing and offers
* Maintain quote records and proactively follow up with FMOs, brokers, and clients
* Coordinate vehicle deliveries to ensure a seamless customer handover experience
* Build and maintain strong relationships with fleet partners, brokers, and customers
* Support the Fleet Sales team with administration, meetings, and customer interactions
* Stay up to date with brand knowledge through training and product launches
About you
You will have;
* Previous experience in administration, sales support, or customer service (automotive or fleet highly regarded)
* Strong organisational skills with the ability to manage multiple tasks and deadlines
* Excellent communication skills with a customer-first mindset
* Confident using CRM systems and Microsoft Office
* Proactive, detail-oriented, and able to work both independently and within a team
* Full driver's licence with flexibility to work across locations
The benefits
* Enjoy an industry-competitive remuneration package complemented by a highly rewarding bonus structure that recognises performance.
* Unlock access to hundreds of exclusive discounts through our rewards platform - including gym memberships, BUPA Private Health Insurance, the Samsung Partnership Program, retail offers, and special pricing on vehicles, parts, and servicing.
* Take advantage of paid parental leave to support you and your family when it matters most.
* Access our Employee Assistance Program (EAP) for confidential support and resources whenever you need them.
* Benefit from ongoing manufacturer-led and internal training to accelerate your professional growth.
* Work a balanced five-day roster designed to support both performance and lifestyle.
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