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Business support & communications lead

Fremantle
Transdev WA Pty Ltd
Posted: 5 March
Offer description

Transdev WA | Permanent Full‐Time | Fremantle | Reporting to the Managing Director

Lead business support, drive internal communications, and partner directly with the Managing Director to create a lasting impact across Transdev WA.

Transdev is a global public transport leader, connecting communities through safe and reliable services. In Western Australia, we operate essential bus services and support thousands of daily journeys. We're seeking a highly organised and proactive Business Support & Communications Lead to provide executive support, coordinate internal communications, and guide our Business Support team.

Our values and beliefs

As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diverse groups and ages such as Aboriginal and Torres Strait Islanders, LGBTQI+, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client, and customers.

The Opportunity-

In this pivotal role, you'll be working closely with the Managing Director & the Leadership Team—ensuring the smooth running of executive operations, leading internal communications across Transdev WA and stakeholders. You will also lead, guide and coordinate our capable Business Support team.

This is a Fremantle‐based role with broad scope and visibility across the business.

What You'll Do- Business & Executive Support

Act as the primary point of contact for the Managing Director, liaising with internal stakeholders.

Support meetings, diary management, document preparation, and reporting for the Management Team.

Prepare, edit, and coordinate presentations, correspondence, reports, and submissions.

Coordinate company conferences, forums, and events.

Identify, recommend, and implement continuous improvement across business support activities.

Communications Lead

Lead and coordinate internal communications for Transdev WA initiatives and projects.

Ensure clear, consistent messaging on operational updates, policy changes, and strategic initiatives.

Translate complex business information into clear, frontline‐friendly communications.

Continually review and improve communication channels, content, and engagement.

Provide day‐to‐day task coordination and operational guidance to Business Support team members.

Escalate performance, conduct, remuneration, and disciplinary matters to the Managing Director and/or People & Culture.

Build capability through coaching, feedback, and knowledge sharing.

Undertake other tasks aligned with skills and experience.

About You-

Proven experience in senior executive support, business coordination and/or internal communications.

Excellent written and verbal communication skills, with the ability to simplify complex information for diverse audiences.

Strong stakeholders engagement skills and professional presence with executives and frontline teams.

Advanced skills in document preparation, reporting, and presentation development.

Highly organised with strong attention to detail and the ability to manage competing priorities.

Experience coordinating teams or leading a business support function.

Continuous improvement mindset with sound judgement and discretion.

Tech Savvy, Proficient with Microsoft 365

What's next?

The safety of the community we serve is paramount. All our recruitment processes include medicals, drug & alcohol testing, police checks and licence checks. To find out more contact our local Recruitment Team via email at or simply click 'Apply now'!

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