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About NCI: At NCI, our employees are at the heart of everything we do. As Australia's leading Trade Credit Insurance Broker, we partner with companies (our clients) to protect their profits and help them grow. Our dedicated team of 200 employees across Australia, NZ and Asia are client focused, welcoming and supportive.
About This Role: A rare chance exists for an experienced Systems Administrator to further develop their skills in a supportive, flexible and fast-paced environment.
Skills: Reporting directly to the IT Infrastructure Operations Manager, you will use your IT capability and great troubleshooting skills to offer exceptional service to NCI's employees across a range of IT duties as follows:
- Provision of L1 and L2 helpdesk support.
- Configuration and set up of employee laptops.
- System performance monitoring.
- Maintenance of systems documentation and procedures.
- Manage Office 365 cloud services.
- Support internal development environments and applications.
- Manage Windows domain and associated applications.
- IT projects as required.
About You: Our ideal candidate will be a self starter who has a strong customer service focus and natural ability to find solutions. We will provide thorough training and support but over time the successful candidate will work independently and be able to prioritise accordingly. Communication skills are important and you will provide support via phone, email and face to face.
You will have at least two years of relevant IT experience and whilst qualifications are not mandatory, they are desirable.
What We Offer: NCI provides a wonderful work environment with newly refurbished offices, hybrid (office/work from home opportunities), additional leave, paid parental leave, volunteer days, team lunches and more! We are focused on career development opportunities for our employees and people who join us often stay for a long time! Our leaders are down to earth, we work hard and we have fun doing it.
NCI is an Equal Opportunities Employer and welcomes applications from diverse candidates.
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📌 System Administrator
🏢 National Credit Insurance (Brokers
📍 South Australia