Concierge Position Overview
This role supports and contributes to the daily workplace operations across a client site. The position plays a pivotal part in ensuring a seamless, professional, and vibrant environment that reflects the clients' creative culture.
Key Responsibilities:
* First Impressions: Provide a polished and engaging welcome to employees, clients, and visitors.
* Event Hosting: Assist with hosting events and direct visitors upon arrival, especially during peak activity.
* Meeting Space Readiness: Ensure meeting spaces and amenities are ready for use.
* Coordination: Act as a daily point of contact for coordination between reception, facilities, and client stakeholders.
* Reception Maintenance: Maintain a tidy and organized reception area and assist the team with meeting room bookings.
* Logistics Support: Support event logistics coordinated by the wider team, which may include room layout, AV requests, signage, catering requirements, guest coordination, and post-event breakdown.
* Room Resets: Conduct regular checks on all client event spaces to ensure post-event breakdowns and room resets are actioned in a timely manner and room presentation is of utmost importance.
* Inventory Management: Manage the distribution of office supplies, stationery, and other stock items while maintaining accurate inventory records and proactively replenishing to anticipate supply needs.
* Pantry Restock: Provide daily pantry restock to all floors for kitchen essentials.
* Delivery Processing: Process incoming deliveries, ensuring accurate record-keeping and optimum storage.
* Stock Room Organization: Ensure stock rooms are organized and tidy.
Requirements
To be successful in this role, you will require:
* Previous Experience: Previous experience in a similar role delivering a high standard of workplace experience.
* Technical Skills: Knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
* Organizational Skills: Advanced organizational skills with an inquisitive mindset.
* Interpersonal Skills: Strong interpersonal and communication skills – approachable, confident, and client-oriented.
* Adaptability: Adaptability and ability to prioritize tasks in a fast-paced environment.
* Lifting and Moving: Ability to lift and move furniture and stock items up to 20kg, with material handling equipment provided to assist.
Becoming Part of Our Team
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions and ask that candidates disclose any use of AI in the application and interview process.