**Job Details**:
**Location**
Ballarat
**Salary**
Negotiable
**Job Type**
Full Time
**Ref**
BBBH103769_1689560321
**Contact**
Donal McCann
**Posted**
15 minutes ago
- Contract until end of December - Government Agency
- Level 1 support - ServiceNow experience nice to have
This position requires an experienced and customer-focused Service Desk Analyst to be the first point of contact in a service desk environment
**Key Accountabilities**
- Troubleshoot issues with Microsoft Teams
- Document processes for Microsoft Teams
**Skills & Competencies**
- Minimum 2 years as a Service Desk Analyst
- Excellent customer service skills
- Experience working with ServiceNow nice to have
- Good communication skills, both written and verbal, including a personable and professional phone manner
**What's in it for you**:
- Government Agency
- Ballarat Location - Hybrid working Arrangement
- Contract until end of December