Responsibilities (Text Only)
Business Impact - Leads the adoption of Microsoft offerings based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).
- Drives their team in operating and optimizing complex and high-impact situations for strategic customers/partners in collaboration with internal stakeholders.
- Anticipates and manages business and technical risks, and adapts methodology and applies governance to identify, communicate, and minimize business and technical risks.
- Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions.
- Applies broad business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints. Shapes and enhances customers' requirements.
- Proactively uses deep knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations and to propose and coach others to develop new solutions to scale across multiple customers/partners while demonstrating the business case and presenting alternative scenarios.
- Creates opportunities to expand or accelerate cloud consumption and leads these partner conversations.
- Leads architecture design, resiliency reviews, and technical optimization across multiple applications for the customer/partner, resulting in production deployment application and increased customer/partner usage and consumption.
- Provides thought leadership to help drive technical solution clarity, design, development, and deployment (including with and through partner technical stakeholders).
Partner Centricity
- Develops and expands existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders.
- Provides direction to TDMs and builds the bridge between TDMs and business decision makers (BDMs).
- Uncovers, aggregates, and synthesizes data about customer/partner business, complex technical requirements and issues, and various technical strategies being proposed.
- Addresses requirements/issues/strategies with win-win technical architecture(s) and demonstrates and proves the capability and value of those solutions through design collaboration sessions with the customer/partner.
- Acts as the voice of the partner by driving new feedback, insights, and resources across territories to add and prioritize.
- Identifies and directs attention to multiple, strategic opportunities (e.g., launch deals) that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners.
- Leads assistance with partner and sales teams to bring clarity to specific, complex opportunities through proof of concept and technical pre-sales support.
- Understands and anticipates solution area-specific market opportunities (e.g., competitor insights) and proactively leads initiatives to address them by supporting, assembling, and leading a v-team.
- Influences, challenges, and supports partners in developing scalable offerings, practices, products, and solutions, and investing and adopting new technologies at scale of the customer.
- Maintains active visibility in solution area-specific communities both to build credibility in internal/partner work and information sharing and to influence partners.
- Collaborates with internal stakeholders (e.g., engineering, sales) to provide field-based insights related to products/solutions related to functioning, pricing, implementation, and other areas.
Technical Leadership
- Leads and may assemble virtual teams around technologies and customer/partner challenges by sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
- Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.
- Participates in external technical community events and shares learnings across internal teams.
- Connects gaps and patterns across business and technology areas, and drives changes and improvements to existing intellectual property (IP), technologies, and/or processes that enable solutions to scale across customers/partner.
- Develops and contributes to the company stock of structured frameworks and methodologies.
- Proactively identifies gaps through delivery, communicating those gaps to others, and leveraging business experience to prioritize efforts.
#J-18808-Ljbffr