Join to apply for the Clinical Consultant role at Integria Healthcare
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Join to apply for the Clinical Consultant role at Integria Healthcare
Integria brings together the best names in natural healthcare to deliver a suite of superior, scientifically proven practitioner products. Integria is committed to our purpose to inspire people to live better lives, naturally. What goes into our products is so much more than what’s on the label. It’s the essence of our people working together that makes it all possible. We're on the lookout for a talented individual who shares our vision and wants to make an impact.
The Role:
Are you a clinician with a background in naturopathic practice and strong herbal and nutritional knowledge? Do you have a passion for supporting and empowering fellow practitioners? If so, we invite you to join our dynamic team and work with leading brands such as MediHerb, Eagle Clinical, and Eagle. We have an exciting opportunity for a passionate and collaborative yet focused Clinical Support Consultant to join our team on a full-time permanent basis at our Eight Mile Plains office in Brisbane. As a customer facing Clinical Consultant, you will be responsible for providing clinically relevant information to a range of healthcare practitioners. You will also be involved in a variety of diverse internal projects, as well as gaining significant exposure to our education, in-house expertise, and training.
What You'll Do:
* Provide relevant and professional support for healthcare practitioners via phone, email and live chat, recording all communications in our CRM software
* Assist practitioners with clinically relevant treatment options from a broad knowledge base of herbal and nutritional medicine, scientific literature and practice
* Provide a synthesis of clinical, scientific and practical case management support for a range of conditions, herb-drug interactions, regulatory requirements and adverse reactions
* Stay up-to-date with information and support professional growth, as well as deepen your knowledge of our diverse product range
* Develop an ongoing understanding of relevant industry partnerships and product knowledge across the Integria portfolio
* Engage in wider projects as part of a mutually supportive career path environment
What You'll Bring:
* 3+ years’ experience working in clinical practice and the practitioner natural healthcare profession
* Qualifications in naturopathy and or Western herbal medicine is essential
* Membership of a relevant professional association
* Excellent clinical assessment skills with the ability to solve complex problems with high attention to detail
* Demonstrated ability to multitask and use initiative for continuous improvement
* Effective communication and interpersonal skills focused on collaboration and support with team members, customers and other stakeholders
* Accountable, with an ability to adapt in a dynamic environment whilst adhering to company procedures
* A desire to grow in the professional field
Why Join Us:
At Integria we offer a dynamic and supportive workplace where our employees are empowered to thrive:
* Support for your health and wellbeing via our comprehensive ‘MyWellbeing’ program
* Generous staff discounts on our product rang
* Access to healthy snacks, free lunches and a day off every year to celebrate your birthday!
* Being part of the industry that you'll love with a team who are truly passionate about our business in natural healthcare
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service and Product Management
* Industries
Wellness and Fitness Services
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