Job Opportunity:
The role of IT Service Desk Officer is available in a dynamic and professional environment at Melbourne Business School. This position involves providing high-quality IT support to employees, guests, and students, serving as the first point of contact for IT inquiries.
Responsibilities:
* Provide exceptional customer service
* Manage incidents and offer technical assistance with computer hardware and software
* Troubleshoot audio-visual equipment in teaching spaces
The ideal candidate is expected to provide a resume including relevant experience along with a well-written cover letter expressing their motivation interest