Senior Medical Receptionist page is loaded## Senior Medical Receptionistlocations: Bedford Park, SAtime type: Full timeposted on: Posted Todayjob requisition id: R0022409At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.**Senior Medical Receptionist** to join our dedicated Oncology team at **Flinders Private Hospital** in South Australia.Whether you're an experienced leader or looking to take the next step into management, this is a **hands-on leadership role** where you'll guide and support our patient services team. You'll play a vital part in ensuring the delivery of compassionate, patient-centred care by keeping the team motivated, engaged, and aligned with our high standards of service excellence. This is a **permanent full-time position**, working **38 hours per week, Monday to Friday**. If you're passionate about making a real difference in the lives of cancer patients and thrive in a fast-paced clinical environment, we'd love to hear from you.**More specifically, you will:*** Provide direction, supervision, support and recognition of staff activities and promote collaboration, cooperation and teamwork through effective leadership and management strategies.* Provide support, initiate and drive change strategies across the practice through the provision of data and leadership which supports both the vision and ethos for GenesisCare and the development of patient focussed change strategies, programs and initiatives.* Be a champion for high level of patient services by meeting patient needs, maintaining patient service levels and monitoring and reacting to patient feedback.* Gain a clear understanding of the funding mechanisms related to Radiation Oncology billings, Medicare and the Medicare Safety Net. Being able to clearly communicate the funding mechanisms, out of pocket fees and other account related enquiries.* Develop and maintain strong working relationships with internal and external stakeholders and promote and support initiatives designed to improve clerical staff engagement.* Display a strong commitment to developing others through implementing effective performance management and development processes and providing staff with ongoing feedback and performance coaching.**We're interested in hearing from people who:*** Demonstrate experience in managing and leading a team.* Show demonstrated ability to provide excellent customer service in a healthcare environment.* Have strong experience in medical administration and reception management.* Show great management and communication skills, with the ability to liaise with and effectively influence staff & patients.* Have a demonstrated understanding of and ability to provide excellent leadership in line with the organisation's values.* Have a collaborative and flexible approach to delivering exceptional patient centred services.* Show a willingness and ability to proactively implement continuous improvement and change initiatives.* Are able to effectively and collaboratively solve problems as they arise.* Possess High level Medical accounts processing skills including knowledge of Medicare, DVA and private health funds.* Have the ability to use clinical administration systems, as well as Microsoft Office software for data analysis and reporting purposes.**Benefits of joining our team:*** 24-7 confidential support for you and your family – including financial, nutritional and wellbeing coaching, legal advice, and counselling, all external to GenesisCare.* Exclusive discounts – Qantas Club Membership, Fitness Passport gym membership, Bupa health cover and more.* Part of a team that values your growth, where your expertise is recognised and your development is supported every step of the way.* Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.* Work in a collaborative and friendly environment delivering outstanding outpatient care.* Fast-paced, challenging role with one of the most influential healthcare providers.* Central location, close to transport networks, cafes, restaurants and shops**About GenesisCare**By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.GenesisCare is an Equal Opportunity Employer.[](blob:https://genesiscare.wd1.myworkdayjobs.com/b3a4fa8a-79c0-4972-a045-469965ce5fe9)0:00 / 1:37
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