We are seeking a skilled leader to manage a team of Cloud Solution Architects (CSA) focused on expanding our Cloud and AI services for Federal and Defence customers.
You will guide your team to deliver technical solutions, drive platform adoption, and maintain operational excellence across three core areas: Customer Centricity, Technical Leadership, and Business Impact.
Responsibilities
- Guide the team in adhering to operational standards and practices throughout sales and delivery processes.
- Coordinate activities across Microsoft and customer groups to meet defined objectives and ensure customer satisfaction.
- Monitor the team’s approach to anticipating and managing business and technical risks, applying methodological and governance principles to identify, communicate, and reduce such risks.
Business Impact
Guide the team in prioritizing tasks according to business needs and aligning with organizational goals.
Customer Centricity
Support the team in maintaining efficient delivery and a consistent customer experience.
Encourage the use of customer and partner feedback to understand and realize success conditions.
Technical Leadership
Guide the team in identifying gaps during delivery, communicating them to stakeholders, and connecting findings across business and technology areas to support scalable improvements.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- 4+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Additional Or Preferred Qualifications
- 6+ years experience working in a customer-facing role (e.g., internal and/or external).
- 6+ years experience leading technical projects, teams, or functions.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
This position requires verification of Australian citizenship due to citizenship-based legal restrictions applicable to the role.
NV1 Clearance Is Also Required.
Microsoft is an equal prospect employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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📌 Manager - Cloud Solution Architect
🏢 Microsoft
📍 Australia