About Us
At Suncorp Bank, you can build a career with exceptional growth potential within a culture of purpose and belonging. As part of the ANZ Group, applying to Suncorp Bank will direct you to ANZ systems, and you'll receive correspondence and notifications from ANZ during the recruitment process.
About the Role
As a Personal Banker at our branch, you'll play a key role in providing outstanding sales and service to our customers across various channels. This role involves engaging with customers in line with our connect conversation framework, always prioritizing their best interests. Interactions may occur through any banking customer channel at Suncorp Bank.
What will your day look like?
* Understand role requirements, achieve quality and timely outcomes, and seek continuous improvement
* Deliver on commitments with honesty and fairness
* Address challenges and communicate risks effectively
* Listen to and advocate for customers to deliver appropriate solutions
* Explore innovative ways to perform tasks and find new solutions
* Adapt to change and learn from experiences
* Support team members, share knowledge, and contribute to team goals
* Encourage diverse perspectives and inclusive collaboration
* Engage with the team, celebrate successes, and promote safety and wellbeing
What will you bring?
To succeed, you should ideally have:
* Ability to develop and maintain relationships with peers, support staff, stakeholders, and community contacts
* Experience in retail customer sales and service environments
* A proven track record of delivering excellent customer service
Why join us?
Suncorp Bank is part of the ANZ Group, dedicated to supporting the financial wellbeing of over a million customers. We prioritize team wellbeing and offer benefits to support work-life balance, including flexible and remote work options. Joining Suncorp Bank offers extensive growth opportunities within the bank and the broader ANZ Group, which operates in nearly 30 markets worldwide. We are committed to an inclusive workplace that values diversity and mutual respect. We welcome applications from all backgrounds and are happy to discuss any accommodations you might need during the recruitment process or in the role.