Job Title: Mechanical Service Advisor
We are seeking an experienced Mechanical Service Advisor to join our team. As a key member of our workshop, you will be responsible for providing exceptional service and support to our customers.
Main Responsibilities:
* Monitor and manage workshop bookings on a daily basis
* Prepare quotes for mechanical tasks and rental car enquiries
* Manage inventory and stock levels
* Collaborate with the Workshop Manager and Branch Manager to achieve team goals
* Communicate effectively with customers regarding mechanical faults
* Track and maintain administration tasks related to our fleet
* Process invoices and collect debts
* Courtesy collection and return of customers
* General enquiries and administrative tasks
* Provide support to key personnel as needed
* Sell additional products and services to customers
Additional Responsibilities:
You will also assist the Rental Administrator in creating bookings, preparing vehicles for hire, and handling rental inquiries. To succeed in this role, you will require excellent teamwork, self-management, customer service, sales, organisational, time management, problem-solving, and grooming skills.
Benefits:
This is a stable and secure career opportunity in the automotive industry. If you have experience working in a busy workshop environment and are looking for a new challenge, we encourage you to apply.