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Head of quality

Bundaberg
at
Quality
Posted: 6 October
Offer description

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It is an exciting time to join Stahmann Webster. With recent expansion of our farming and processing operations and future growth on the horizon, we are invested in building the senior leadership team to guide us into the next chapter of our journey. This new role has been designed to support our future growth while also ensuring our teams are supported and engaged.

Get to Know Us

At Stahmann Webster, our diverse team of dedicated people have been the driving force behind our success. As industry leaders, we are focused on attracting outstanding industry professionals to our business as well as building strong relationships within the community to identify and nurture future talent.

Our commitment to safety, to our people and to our community lie at the heart of our values.

Growth mindset– We challenge ourselves and each other to never be standing still, we consistently strive to do things better.

Empowered– We relish the opportunity to enrich and enlarge our roles, gripping autonomy and freedoms that matter.

Resilient– We approach all challenges with positivity and determination, viewing every setback as temporary and surmountable.

Connected– We are united around a shared purpose and never hesitate to support people in other parts of the business to be successful.

Humble– We are dedicated to serving each other and always put the team first.

If this sounds like an opportunity you're excited for, we want to hear from you

About the role

The Head of Quality is responsible for ensuring the quality and safety of food products across multiple production sites and for the preservation of raw tree nut and fruit materials and processed goods in storage, transit and primary processing. Our sites are Bundaberg, Toowoomba (QLD) and Leeton in NSW. They will lead the development and implementation of quality management systems, monitor production processes, and ensure compliance with food safety standards, regulations, and customer requirements. This role is required to manage a team of quality assurance professionals, conducting audits, investigating complaints, providing technical decision support, and driving continuous improvement initiatives.

Specifically, you will build the capability of all site quality teams and ensure that each of them can execute its requirements to meet the needs of the SW business.

Duties include but are not limited to

* Developing and Implementing Quality Management Systems: Creating and maintaining quality management systems (including HACCP, GMP, and other relevant standards) to ensure product safety and quality.
* Monitoring Production Processes: Overseeing production processes at various sites throughout the entire supply chain to ensure adherence to quality standards, quality preservation and identify areas for improvement.
* Ensuring Compliance: Ensuring that all products and processes comply with food safety regulations, customer specifications, and internal quality standards.
* Managing Quality Teams: Leading and mentoring a team of quality assurance professionals, providing training, and fostering a culture of quality and food safety.
* Reviewing internal and external audits to assess compliance and identify areas for improvement in quality and food safety practices across all sites in our supply chain.
* Overseeing the Complaints and Non-Conformances: Reviewing investigations into customer complaints and non-conformances, identifying root causes, and implementing corrective and preventative actions.
* Driving Continuous Improvement: Identifying opportunities to enhance quality and food safety performance, implementing changes, and monitoring their effectiveness.
* Reporting and Communication: Providing regular reports on quality performance, communicating relevant trend information to management and stakeholders, and fostering a culture of transparency.
* Managing Relationships: Building and maintaining strong relationships with internal stakeholders, suppliers, and customers to ensure alignment on quality expectations.
* Staying Up-to-Date: Keeping abreast of changes in food safety regulations, industry best practices, and emerging technologies related to quality management.

Essential Criteria, Skills and Experience

* Bachelor's degree in Food Science, Microbiology, or a related field.
* Proven experience in quality management within the food industry, including experience with relevant standards (e.g., BRCGS, HACCP, GMP, SQF, ISO).
* Experience managing quality for whole of business, across multiple sites
* Strong leadership and team management skills.
* Excellent communication, interpersonal, and problem-solving skills.
* Attention to detail and a commitment to food safety and quality.
* Ability to work effectively in a fast-paced, dynamic environment.
* Ability to travel to sites.

What We Are Offering

Enjoy a country, coastal or city lifestyle at any of our locations

We Invest in You

To develop your skills and safety knowledge– we provide funding for safety courses, certifications, and professional development courses.

To support your family and meet your personal goals– with financial or in-kind assistance in times of need and through the Stahmann Webster Be Your Best program.

Build a long-term career in agriculture

Career development opportunities – 80% of our orchard leadership positions have been rewarded internally in our fast-growing business.

Exceptional job security– our size and scope and long-term investment horizon provide opportunities for rewarding, long-term careers.

Make a difference

Have your say– we encourage our people to provide regular feedback to our leaders and to the business by contributing our surveys.

Be a part of a bigger purpose– we give back to our local communities and promote the health of our global environment through a range of purpose-driven initiatives.

Attractive SW Paid Parental Leave Policy – we support our new parents with an attractive SW Paid Parental Leave policy that supports both eligible primary and secondary carers.

The People's Pantry– we provide a pantry of food items available to you whenever you need a little something to keep you going.

Feel supported at work– we understand that sometimes "life-happens" and so through our wellness program we work with our people to ensure they can access any support they may need both personally and professionally.

Enjoy a diverse and inclusive workplace– our people come from more than 20 cultural backgrounds, and we celebrate all of our communities, whether local or from around the country and around the world.

Opportunity to travel– your role may offer opportunity, if you wish, for you to travel between our sites and experience different parts of Australia and our business.

What You Should Know About Our Operations

Our business is widespread, growing walnuts, almonds and bees in the Riverina Region in New South Wales, pecans in Moree and macadamias, avocados and mangoes in Bundaberg, Queensland.

Off the paddock, we operate nut processing and packing facilities in Leeton, Toowoomba and Bundaberg as well as fruit packing and processing in Bundaberg. In addition, our shared services teams (Finance, Sales, ESG, Safety and People & Culture) are located across all of our sites as well as the Brisbane, Melbourne and Griffith offices.

At Stahmann Webster, we are committed to the planet and the people we serve. Through research, innovation, and technology we strive to find exciting and environmentally sustainable horticultural and production practices throughout all of our operations.

Read more about our ESG Commitment on our website: www.stahmannwebster.com.au/esg-and-sustainability/


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