Overview
Panthers Penrith have an exciting role for an energetic and versatile Floor Manager to join their busy Event Precinct Team.
As a respected leader, you will manage the daily operations across the Panthers Event Centre Precinct (ECP) and Western Sydney Conference Centre (WSCC) to inspire the Meeting and Events team with your ability to always make customers the number one priority. Catering for a wide range of meetings and events, you will adapt to a variety of settings while always maintaining high standards of service within the team. With a sharp eye for detail, you will ensure customers are impressed by the impeccable presentation of our venue.
Responsibilities
Your Main Duties and Responsibilities will include, however are not limited to:
* Maintaining high standards of customer service within a variety of function settings;
* Resolving customer enquiries and issues;
* Food and beverage service;
* Shift and staff management;
* Function room set up;
* Recruiting, training and developing an effective, motivated & happy team;
* Completing accurate shift reports and worksheets;
* Maintaining a strong focus on WH&S principles and;
* Support new business and growth objectives;
* Managing efficient and effective stock control processes.
To be successful
To be successful in this role you will have:
* At least 2 years' experience in a supervisory position, preferably within a functions environment;
* Previous experience in meetings and events;
* Exceptional customer service skills and strong leadership qualities;
* High standard of personal grooming;
* A good level of physical fitness as this role can be physically demanding;
* RSA and RCG certificates and;
* Excellent written and verbal communication skills.
Flexibility and reliability are essential in this role, as our events occur across a wide range of hours. You will be required to work a variety of shifts as needed, including nights, weekends, and public holidays
Apply
APPLY NOW
No recruitment agencies please
The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.
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